Shipping policy

Order processing time

We process the order normally whiting 1 day. Shipping forwarders normally do the pick-up the same day for orders placed before noon (12:00).

Shipping times & Nominated forwarders

  • Domestic shipping 2-5 days - Swiss Post shipping services.
  • International shipping 7-10 days - UPS shipping services.

Shipping & Duty

  • Switzerland
    • Free shipping
    • Return freight 7 fr.
    • No import duties
  • Germany
    • Standard shipping 20 EUR
    • Return freight paid by the customer.
    • Import duty paid by customer (managed by UPS).
  • Austria
    • Standard shipping 20 EUR
    • Return freight paid by the customer.
    • Import duty paid by customer (managed by UPS).
  • France
    • Standard shipping 20 EUR
    • Return freight paid by the customer.
    • Import duty paid by customer (managed by UPS).
  • Italy
    • Standard shipping 20 EUR
    • Return freight paid by the customer.
    • Import duty paid by customer (managed by UPS

Please let us know if your EU country needs to be added.