Switzerland - Free shipping / Return freight 7 CHF.
Germany - Standard shipping 20 € / Return freight paid by the customer.
Austria - Standard shipping 20 € / Return freight paid by the customer.
France - Standard shipping 20 € / Return freight paid by the customer.
Italy - Standard shipping 20 € / Return freight paid by the customer.

Please let us know if your EU country is missing.

Contact us here.

We provide the tracking number of your shipment so you can follow your order in real time.

We normally process the order within 24 hours during working days.

• Domestic shipping 3-5 days - Swiss Post shipping services.
• International shipping 7-10 days - UPS shipping services.

Full return within 30 days

• Items must not be used or damaged.
• All original packaging and tags must not be broken and intact.
• You'll be asked to present a valid receipt stating the date and the purchase.

Exchange or Order cancelation

If you would like to make a change or cancel your order, you are able to do so up to 3 hours after you receive your order confirmation. Please contact us directly at +41-(0)76-502 58 57.

Damaged goods

Should your goods be damaged, please take a photo and share it with us so info@snoow.tech that we can provide you with a return label. We will send you a replacement product as soon as possible.

Lost package

Should your order be identified as lost, we will ship a new order out immediately.

Exceptions / non-returnable items

Custom Design products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.